Privacy Policy

Who We Are

From The Automaton is the trading name of Jim Zwetsloot, an autónomo registered in Spain. We operate the website fromtheautomaton.com and provide AI automation and workflow services to small and medium-sized businesses.

• Operator: Jim Zwetsloot (trading as From The Automaton)
• Address: Carrer Peruga, 114, 12593 El Grau de Moncofa, Castellon, Spain
• NIF: Z2702065F  |  EU VAT: ESZ2702065F
• Email: info@fromtheautomaton.com
• Phone: +34 641 119 539

What Information We Collect

Information You Provide Through Our Contact Form

When you submit our contact form, we collect:

• Name (required)
• Email address (required)
• Company name and team size
• Phone number (optional)
• Message content and reason for enquiry
• Newsletter opt-in preference

Technical Information

The following data is automatically collected:

• IP address (logged by our hosting provider for security purposes)
• Date and time of form submission
• Analytics data via Google Analytics: pages visited, time on page, user interactions, device and browser type

Reviews and Testimonials

If you submit a review through our review forms, we collect your name, company or role, review text, and star rating — along with your explicit consent to display and use it for promotional purposes. You may request deletion at any time by contacting us.

Why We Collect Your Information

Legal basis: Your consent (GDPR Art. 6(1)(a))

We collect and process your personal data solely to:

• Respond to your enquiry and communicate with you
• Manage our client relationships and project records
• Analyse enquiries to better understand customer needs
• Comply with legal obligations where required

We do not use your data for unsolicited marketing, selling to third parties, or automated decision-making.

How We Store and Process Your Data

Data Storage

Contact form submissions are routed through Make.com (our automation platform) and stored in Notion and/or Google Sheets for customer relationship management and record-keeping. All storage uses industry-standard encryption and access controls.

Data Security

• SSL/TLS encryption (HTTPS) for all data transmission
• Secure email transmission protocols
• Access controls limiting who can view your data
• Password-protected database access

No internet transmission is 100% secure. While we take appropriate measures, we cannot guarantee absolute security.

Data Retention

• Active enquiries: until your request is resolved
• Historical records: up to 2 years from your last contact
• Legal requirements: longer if required by law

After this period, your data is permanently deleted or anonymised.

Third-Party Services

We use the following third-party services that may process your personal data. We have data processing agreements in place with all processors to ensure GDPR compliance.

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at info@fromtheautomaton.com. We will respond within 30 days.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States, where some of our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission and data processing agreements with all processors.

Cookies

This website uses Google Analytics cookies to understand how visitors interact with our site. The data collected includes pages visited, time spent, interactions, device and browser information, and approximate location (country/city level).

Cookies Set by Google Analytics

• _ga (2 years) — Distinguishes unique users
• _ga_* (2 years) — Maintains session state
• _gid (24 hours) — Distinguishes users

Legal basis: Your consent (GDPR Art. 6(1)(a))

Opt-Out Options

• Install the Google Analytics Opt-out Browser Add-on
• Use your browser's Do Not Track feature
• Disable cookies in your browser settings

Children's Privacy

Our services are not intended for anyone under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page and updating the “Last updated” date above. If we have your contact details, we may also notify you by email.